Delivery and Collection Information
Delivery Options
We’ve updated our delivery options – here’s what’s new.
At The Paint Shed, we keep things simple. No faff, no fuss - just the paint you need, when you need it. We know not every job is urgent. That’s why we’ve introduced more flexible delivery options, so you can choose what works best for your project and your schedule.
If you’re planning ahead or not in a rush, our Standard Delivery is ideal - it will be dispatched in 1-2 working days, reliable, straightforward, and gets your paint to you without any fuss.
Alternatively, if you need your order fast our Priority Next Working Day Delivery* is your top pick. Place your order before 3pm on weekdays, and we’ll make sure it arrives the very next working day – no delays, no drama. And if something goes wrong on the courier’s end and your Priority Delivery doesn’t arrive on time, we’ll refund your priority shipping fee - simple as that.
Simply pick the delivery option that suits you, and we’ll handle the rest. *Restrictions apply. See full details below.Â
Looking for a refund or exchange? Check out our returns information.
Mainland UK Delivery ChargesÂ
All orders are scheduled for a Next-Working-Day Service (Monday to Friday), with the main difference being our handling to despatch times. See table below for a clearer comparison of our delivery options.
Delivery Option | Dispatch Time | Cost |
Standard (Orders £50+) | Within 1-2 working days | FREE |
Standard (Orders under £50) | Within 1-2 working days | £4.99 |
Priority Next Working Day (Order by 3pm, Weekday) | Same day dispatch | £6.99 |
Priority Next Working Day (Order after 3pm, Weekday or Weekend) | Dispatched next working day* | £6.99 |
Additional Information:
Priority orders placed before 3pm on a weekday will be dispatched the same day for delivery on the next working day.*
Priority orders placed after 3pm on a weekday will be dispatched the following working day on an express next working day service.*
Priority orders placed after 3pm on Friday or over the weekend will be dispatched on Monday for delivery on Tuesday.*Â
*Please note, no deliveries will be scheduled for weekends or National Bank Holidays, so please allow additional time in these circumstances. Additional charges and timescales apply for deliveries to the Isle of Wight, Isles of Scilly, and mainland areas that our couriers consider to be remote (some AB, HS, IV, KA, KW, PA, PH, ZE postcodes).
We cannot offer a 100% guaranteed next working/weekday delivery service. Our couriers aim to deliver over 98% of parcels on the next working day (weekday delivery only and excluding National Bank Holidays), however, this is not guaranteed, and we cannot accept liability for any work started or costs incurred because of delays/errors. We advise customers to order in plenty of time to allow for unforeseen delays as well as not to book any contractors until orders have been received and checked.Â
Store Collections and Click and Collect
A call & collect service for customers is available at our stores. Visit our store page for details and opening times.Â
Click and Collect is also available via our website, details are shown at checkout.
Shipping Restrictions
Standard delivery for orders over £50 is usually free to most of the mainland UK, however, our couriers may apply an additional charge for deliveries to areas that they consider to be remote. In these instances, the additional charge will be indicated at checkout once the delivery postcode has been entered. Deliveries to these areas will also usually take a few additional days and our priority delivery service is unavaible in these areas.Â
Additional charges and timescales apply for deliveries to the Isle of Wight, Isles of Scilly, and mainland areas that our couriers consider to be remote (some AB, HS, IV, KA, KW, PA, PH, ZE postcodes).
Unfortunately, we are unable to ship to the Channel Islands or the Isle of Man. We are also currently unable to ship to Northern Ireland.
Contact us on [email protected] for a shipping quote, or for more information.
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Orders for the following SKUs will be posted Royal Mail 2nd Class.
TRADESHADECARDS, DESIGNERSHADECARDS, WOODCARESHADECARDS
International Deliveries
International deliveries are currently unavailable.
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Packaging
All of our packaging is custom designed to ensure the safe and secure delivery of all your online paint orders. Of course it's not invincible and spillages can happen in transit but we've gone to great lengths to minimise this.
- All of our tins are taped before being bagged in a recyclable plastic bag
- The bagged tin is then placed into a custom fit, recyclable cardboard insert top and bottomÂ
- The tin in its bag and inserts, is then placed within a heavy duty, recyclable cardboard box
- The outer box is then taped up ready for labelling and shipping
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